top of page

Frequently Asked Questions

Placing Orders 
Orders may be placed by phone, E-mail or online. We recommend that you do not include your credit card number in your E-mail. Do include your phone number and we will call you for your credit card number after receiving your order.

There is no minimum order for shipping. You will pay for shipping through USPS and your order will be on the way. In order to provide you with the fastest service possible, all orders to be shipped must be prepaid by credit card before they are sent.

Return Policy

Returnable items must be returned in their original packaging, unused, and unopened, by bringing them to the store in good condition. Returns are allowed within 7 days of purchase date (10 days for shipped items) with original receipt. 

Non-returnable Items:

  •  Edible Products of any kind for health and safety reasons. (Includes colors, sprinkles, fondant, fillings, etc.)

  •  Pans of any kind. Check your sizes before you buy. Make sure your oven is big enough for large pans.

  • Cake Stands of any kind. Make sure the stand is what you need and want before ordering of leaving the store.

  • Cake Toppers, figurines or unpackaged items of any kind may not be returned. (This includes rings, picks, cake toppers, boards, drums & boxes). 

We maintain our policies to protect all of our customers. Many of the items we sell are either directly consumed or used on food products, and we are taking these actions to ensure that all products are safe for our customers.


bottom of page